Training Administration System

ITPC have developed a comprehensive Training Management System for use by the corporate and public sector to resource and manage all training needs from one central point.

The portal has a built in search engine with access to thousands of discounted courses nationwide covering courses in IT, Management, SoftSkills, Finance ,HR ,Sales & Marketing, Language etc.

The system significantly reduces the time and effort administrators spend organising and managing all the training needs and ensures all requests and purchases are made through one central portal.

Every search provides an independent result of all suppliers courses that meet the search criteria. Whilst speeding up the search process, the system stops staff going direct to unknown suppliers without understanding other suppliers offerings and makes budget reconciliation much easier.

The system automatically informs the relevant managers and administrator of any training requests made by their staff and allows them to accept or decline each request. Management reports can be produced in seconds covering activity on a person, manager, department, section or company (internal or external) and can also produce trend reports and feedback analyses with the ability to measure the cost and return on your training investment.

What will this system allow you to do? There are 3 levels system of usage:

levels of the training admin system diagram

Level 1 - Master Administrator

A person/s responsible for the company training budget who has full access and control of a single or multiple administrators interface.

This will allow you to:

  • You have the choice of being the single administrator for all training requests or you can set up Level2 administrators who will have their own admin interface dedicated to their spend only. They will have the ability to manage their training budget similar to the L1 administrator.
  • You can give L2 administrators the right to accept/decline requests without authorisation from L1.
  • View and edit all company information, ie invoice address, key contacts, other administrators etc.
  • Add new users / Administrators whether they be companies, departments / managers or individuals also with personal greetings eg. WELCOME STEVE or STEVE WARD or WELCOME SOCIAL SERVICES USER or WELCOME COMPANY NAME etc
  • Able to set price status. displayed within 3 price bands, Bronze, Silver and Gold (this could mean an opportunity to increase your training revenue)
  • Select preferred suppliers forcing users to view your suppliers details before other suppliers.
  • As L1 administrator you will automatically able to view all accepted requests for you to Accept/decline with reason.

 

Level 2 - Administrator

example.....

information regarding L2 Admin

 

  • Each request has the ability to understand its urgency eg: Project Dependent (high importance) Personal Development Plan (Medium) May be beneficial (Low).
  • You will also be able to view the justification, and code reference to identify their spend level.
  • Understand which members have used the site, when and what courses have been requested, which supplier and what savings they have achieved.
  • Create reports of bookings per individual / Manager/ Section /Department / company internal or external.
  • Create trend reports on how much has been spent with a supplier, course , location, etc.
  • Analyse the feedback of all training to understand if objectives are meet if a supplier or trainer provides quality deliverables and any future needs that delegate may have requested from that course.
  • A smart calendar is created showing booked dates to manage people,s ,roles and time effectively
  • And create courses of interest page that can be viewed by anyone who may wish to nominate themselves or others to attend the closed company course

 

Level 3 - User

example.....

The user will have no access to the administrator interface or functions.

Users will be welcomed as a person, department or company depending on how they are set up e.g. WELCOME STEVE or STEVE WARD or WELCOME SOCIAL SERVICES USER or WELCOME COMPANY NAME etc.

The search process has just 5 clicks to find, view and request a course with no input necessary other than course title and delegate information.

When a request is made using the system, the selected course is confirmed and the user is asked to input the delegate details that cover all fields required for identification and to be imported in to your reports and order database Name / Direct Tel No / e-mail / Department / Manager / Managers email / internal reference and confirmation of authorisation

The system has online support 9-5 via an interactive helpdesk.

 

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